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Need to get in touch with The Lovat? Send us a message online, or call us on one of the numbers listed below.

Whether you want to enquire about vacancies or offer feedback on your stay with us, we`d love to hear from you.


The Kitchen
01456 490000
01456 366677
01456 490000

01456 459251

The Lovat management team

Caroline Gregory, Director
01456 459252, 07833 181390

Sean Kelly, Director
01456 459258, 07737 472515

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Gift Cards

The Lovat Gift Voucher

A gift card is a fantastic present for that special occasion.

Whatever the occasion, a gift card can be used for all hotel services - accommodation, a 5 course dinner in our Main Restaurant, a meal in the Brasserie or drinks at the Bar. The card can be used on any combination of services; it can be used more than once; and can even be topped up!

Your gift card is valid for two years from the gift receipt and can be loaded with a cash amount of your choice. The present comes complete with card and presentation box making it the perfect gift idea for a birthday or anniversary.

To purchase a gift card please contact us on 01456 490000 or, alternatively, please fill in the form.

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Foreword from Caroline Gregory, Managing Partner

The Lovat, as a thriving business, has recognised from initial creation in 2005, the vital correlation of reducing its carbon footprint in relation to saving time, energy & money.  It is continually looking to pin point areas for improvement with the aim to then develop these in conjunction with reducing its carbon footprint.  It is paramount that all activities within the hotel’s operation are analysed, addressed & actioned accordingly so that the business can move forward in its environmental practices.  This plan provides us with the opportunity to put additional formal measures in place to reduce our impact upon the environment as well as having a more streamlined approach to carbon management.

For me, sustainability is another word for survival.  It is about sourcing & using local produce, supporting the community & having an eco-conscious outlook on how your business operates daily.  Carbon management drives profitability, internally as well as externally.  Sound environmental performance makes sound business sense and we welcome the opportunity to develop a plan which will heighten efficiency savings for our business.

Not only does this Carbon Management Plan (CMP) assist the business operationally but it also raises critical awareness between our stakeholders.  The hotel is regarded as one of the most forward thinking businesses with involvement in VisitScotland Sustainability, Gold GTBS gaining awards for its resource efficiency (Envirowise) & environmental management (VIBES) which helps to raise our profile, our marketability and the importance to the industry of carbon management in everyday business.

The development of this CMP commits us to the practical target of a 15% reduction in our CO2 emissions by 2016 and provides a clear demonstration that we are prepared to contribute to national commitments to reduce CO2 emissions. Over the forthcoming years we will report our progress on a regular basis and demonstrate our commitment by turning this plan into reality.

Foreword from the Carbon Trust

Cutting carbon emissions as part of the fight against climate change should be a key priority for all organisations – it’s all about getting your own house in order and leading by example. The Scottish Government have identified Small and Medium Enterprises as key to delivering carbon reduction in line with world-leading Scottish Climate Change legislation.  The Carbon Trust’s Carbon Management programme is designed in response to this. It assists organisations save money on energy and put it to good use in other areas, whilst making a positive contribution to the environment by lowering their carbon emissions.

The Lovat was selected to take part in this ambitious programme to partner with the Carbon Trust in order to realise substantial carbon and cost savings. This Carbon Management Plan commits the organisation to a target of reducing CO2 by 15% by 2016 and underpins potential financial savings to the organisation of around £9K over the lifetime of the plan.  There are those that can and those that do. Private businesses can contribute significantly to reducing CO2 emissions. The Carbon Trust is proud to support The Lovat, Loch Ness in the on-going implementation of its Carbon Management Plan.

Paul Wedgwood
Manager, Carbon Trust in Scotland

Management Summary

The purpose of this Carbon Management Plan is to deliver a 15% reduction in our carbon emissions by 2016.  Such a reduction would result in cumulative savings in the region of £2,208 per annum. Collaborating with the Carbon Trust to produce this management plan shows the commitment of the hotel to reduce emissions over the short to medium term and will require enthusiasm, commitment and investment if we are to achieve our target.

In order to achieve this target reduction, The Lovat will undertake the following commitments:

  • We will invest time and money in practical measures which will reduce our carbon footprint through audits, monitoring, evaluation, award entries & ongoing education
  • Every member of staff will be involved in our carbon reduction programme because their contribution is vital to its success.  Induction training on our environmental ethos & policies, waste management as well as ongoing general education of environmental best practice is paramount to the CMP working effectively.  All environmental aspects are incorporated into staff job descriptions
  • Prior to a guest’s stay we contact them with pre-arrival information and part of this includes information on climate care, indicating links to where further information can be sought.  We also indicate our interest in their carbon footprint because we allocate 50p to each booking so we can in turn organise a carbon conscious donation to local charity Trees for Life on their departure from the hotel.  Where possible on site, we support our guests with subtle advice & information on reducing their environmental impact in a specifically designed room folder designated to energy savings. as well as communicate our sustainable practices, whether: food related; about the products we use; or the wood chip boiler in operation to provide central heating and hot water to the whole hotel
  • Gather information from our supply chain to find out their own carbon reduction efforts.  Environmental policies are sought from all suppliers to be displayed and then communicated with the hotel team.  This allows us to monitor supplier performance so we can continue as much sustainable trading as possible.  The hotel is also in the process of developing website pages on suppliers to communicate information to anyone visiting the website

A comparison of the likely increase in our carbon emissions if business carries on as usual, set against a forecast reduction of our emissions shows a difference of almost 74 tonnes over the period of the plan. The estimated financial cost of doing nothing over the same period is estimated at £9K.

To meet our carbon reduction target, a series of specific carbon saving actions have been identified and developed into fully costed projects by the carbon management project team. A timetable has been set up for implementation. The carbon projects have included & will include the following:

Achievements & Implementations

•    Carbon Reward – guest incentives to encourage arrival by public transport or walking/cycling, offering money off their bill when they stay for 3 nights or more
•    Reservation system & central heating room temperature integration with WiFi & centralised computer control (bedroom temperatures dictated by room occupancy throughout the guest’s stay)
•    Trees for Life donation of 50p per guest booking at the hotel for tree planting & team building
•    Acute waste management through plastic recycling.  1584 kilos recycled between October 2010 – October 2011
•    11680 litres of food waste composted in 2011 in our Rocket Composter
•    Landfill reduction from 143,000 litres 08/09 to a forecast 71,500 litres in 12/13, a reduction of 50%
•    Sustainability awareness – using more local suppliers, foraging the local land for wild mushrooms, herbs & fruits
•    Active biodiversity plan – in-house bird & bat boxes, planting of wild flowers
•    Guest involvement – wildlife book & promotion of wildlife holidays
•    Staff involvement & engagement with a designated eco-champion to encourage foraging & eco-practices
•    GTBS Gold award in 2009
•    GU10 LED lighting in bedrooms & bathrooms where possible to replace GU10 Halogens, saving roughly £10.00 per bulb per annum
•    LED candle lamps to replace Compact Fluorescent (CF) candle lamps, saving roughly 75p per lamp per annum

2012 targets already implemented

•    Sustainability awareness – producing own flowers, vegetables, herbs & fruits on site
•    LED tube lighting in the kitchen x 2
•    Installed 12w LED bulkhead lighting in the public corridors & back of house offering 30,000 light hours in comparison to the previous 16w energy saving CF D-Lamps offering only 8000 light hours
•    PC monitor switch off on 6 computers

2012 – 2016 objectives

•    Additional LED tube lighting in the kitchen x 5
•    Additional GU10 LED lighting in bedrooms, bathrooms & public areas
•    Sponsoring an animal – Berkshire pig offsite for 3 months, then to slaughter to provide us with meat
•    Further waste reduction with a planned 23% decrease in volumes of waste sent to landfill

These projects are predicted to reduce carbon emissions by 73 tonnes and save £2,208 per annum in real terms by the end of the plan’s implementation. Implementing all of the projects included in the 5 year carbon management plan will cost £7,500 in terms of capital investment. Financial savings accrued from projects implemented in the first two years of the plan shall be ring-fenced and reinvested to aid implementing the remaining projects over the lifetime of the plan. The success of project implementation will be regularly evaluated using the tools made available by the Carbon Trust and internally by our Carbon Management Plan team.

A Carbon Management Plan team has been set up to manage and drive forward the programme, contained in Section 5 of this plan. The Project Leader, Caroline Gregory, is responsible for identifying and prioritising new initiatives, updating the plan, arranging and chairing quarterly meetings to review progress and subsequent implementation of projects. The team are comprised of managerial staff across all areas of the business and have been assigned responsibilities (in accordance with their job roles) for developing internal policies and implementing the action plans attached to each project.

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