Search

Here to help you.

We would be delighted to assist you further so please get in touch using the number below.

Book a Room

LET US HELP YOU FIND YOUR WAY

The Lovat is going places and is one of the most exciting hotels in The Highlands.  We’re known for our excellent customer service, and our staff are among some of the most passionate and dedicated individuals in the business.

Positions available

This role represents a great opportunity for an entrepreneurial individual to deliver market presence and a cohesive best practise marketing plan, joining a unique hotel as it continues to evolve.  Reporting directly to the Hotel Owner, this is a highly independent role that provides the opportunity to help shape and grow a successful and ambitious 4 star eco-conscious hotel in the Highlands.

Consumer insights are high on the agenda and you must be ready to get stuck in and develop strategies for maximising the brand through the whole marketing mix.  If you’re looking for a role where you can use both your strategic and execution ability on a great brand – in a creative, young, dynamic and supportive environment then this is the hotel for you!


You will be responsible for the marketing and development of ‘The Lovat’ brand and through a consumer focused approach to brand building you will set strategic direction, produce quarterly and annual marketing plans and create innovative full mix marketing campaigns.  NPD is on the agenda, therefore you will need to identify opportunities, lead the innovation process and creative agencies to bring ideas to life.

Duties include:

  • Managing all marketing for the company and activities within the sales and reservations department;
  • Revising and developing the marketing strategy for the company in line with company objectives;
  • Co-ordinating marketing campaigns with sales activities;
  • Overseeing the company’s marketing budget;
  • Liaising with the PR company – reviewing editorials;
  • Creation and publication of all marketing material in line with marketing plans;
  • Planning and implementing promotional campaigns as well as measuring results;
  • Overall responsibility for brand management and corporate identity;
  • Preparing online and print marketing campaigns;
  • Monitor and report on effectiveness of marketing communications;
  • Creating a wide range of different marketing materials;
  • Working closely with design agencies and assisting with any new product launches;
  • Maintain effective internal communications to ensure that all relevant departments are kept informed of marketing objectives;
  • Analysing potential strategic partner relationships for company marketing – both national and international;
  • Blog writing, posting and newsletters;
  • Website text and photo updating;
  • Social media co-ordination
  • Managing consumer databases, to ensure they are kept accurate and up to date; and
  • Investigating and activating new opportunities to grow sales both online and offline – improving conversion rates and profitability from both existing consumers and potential ones;

The candidate must:

  • support the hotel team;
  • have drive, ambition and an open mind to develop and acquire new skills;
  • be motivated and confident with personal and professional integrity;
  • have at least 1 years’ experience in a similar environment; and
  • have a strong command of the English language

Additional Benefits:

  • flexible working hours
  • live in accommodation available

1. General Information

Immediate Superiors: Head Chef

Work Area: Kitchen

Hours of Work: As the job demands, extra hours given back in lieu

Salary: from £30k+

2. Job Summary

Join this dynamic team and help produce some incredible dishes to wow our 60,000+ Instagram followers!

Aside from creating beautiful dishes – you must be able to:

  • assist the Head Chef with the management of the kitchen brigade, its supplies, its food production as well as assisting with menu design, event planning, cost controls and supplier development;
  • maintain consistent quality for breakfast, lunch and dinner in the Brasserie as well as any events and functions – with food production at a minimum 3 rosette standard;
  • design, plan and assist in the production of daily staff meals;
  • contribute to ensuring the highest level of hygiene over and above statutory requirements, making sure that all HACCP records are up-to-date;
  • effectively & efficiently second manage the kitchen:  controlling waste, to maximise the 72% GP;
  • maintain a wage% of 34 or below whilst motivating the brigade; and
  • ensure that the kitchen runs efficiently in the chef’s absence with a strong focus on the customer experience

3. Job Content

  • Customer Satisfaction & Expectation

Maintain, develop & exceed satisfaction & expectation by producing a high production standard of food

Support the high level of dedication, expression & initiative to all dishes through an eye for detail & care

  • Suppliers

Maintain the supply of equipment & supplies by recording, monitoring & operating cost controls

Assist with the control, receipt, storage & issue of supplies

  • Working Relationships

Contribute to planning the development & actually developing the team & individuals

Contribute to the assessment of personnel against development objectives

Create effective working relationships

Gain the trust & support of colleagues, the team & the Head Chef

Minimise conflict in the team

  • Health, Safety, Cleaning & Maintenance

Support & monitor the control of health, safety & security of other workers & the public

Inspect & monitor the kitchen & its equipment against health & safety requirements

Help monitor the kitchen’s environmental requirements against health & safety policies for food storage, preparation & cooking

Comply & be aware of all HACCP & COSHH requirements

Manage the cleaning of the kitchen & its equipment

  • Team Development & Recruitment

Contribute to the department by identifying staff requirements & then assist in selecting the team

Retain staff through in-house development & training to enhance performance

Improve team performance through planning & activities

Manage yourself & develop own skills to improve performance & meet objectives

  • Information

Manage information by gathering details, informing & advising others

Attend meetings in the Head Chef’s absence

JOB SPECIFICATION

  • Must be a good second manager
  • Must have had at least 2 year’s Junior Sous or Sous Chef experience at a minimum 2 rosette level
  • Advantageous to have had some 3 rosette experience
  • Must be able to handle responsibility & uphold whatever standard is set
  • Aware of current trends & fashions
  • Must be creative
  • Must have a good level of knowledge of all sections of the kitchen
  • Must be enthusiastic
  • Must have a mature professional attitude
  • Must have excellent attention to detail
  • Must be hands on
  • Must be a good communicator
  • Must be customer focused at all times
  • Must be quality driven
  • Should be able to multi-task
  • Should have relevant hygiene, health & safety training
  • Must be able to listen, take orders, directions & take criticism
  • Must be willing to learn
  • Must be actively keen to enhance their personal development
  • Must be ambitious
  • Must set an example to the rest of the team

BENEFITS

  • Staff Discount

Anytime you have a meal in the Brasserie, you are entitled to 25% off your meal bill

  • Collect Hearts

At any given time, a colleague can nominate you for a heart if they feel you deserve it! For every 5 hearts that you receive, you can enjoy a bottle of Prosecco/wine or a table for 2 people for a 2-course meal in the Brasserie within 1 month of the nomination.

  • Training

There are opportunities to apply for SVQ & NVQ Hospitality Qualifications for full-time employees committed to working at least 1 year. Also over the winter – offsite training and stages can be organised at your review

The hotel’s information and courses like staff policies, fire safety, food safety etc. are available on The Lovat ELamb training portal. You’ll also see the upcoming courses and can request to attend them if interested. You’ll receive notifications about new courses via e-mail. You’ll get access to create your account once working at The Lovat, Loch Ness.

  • Local Benefits

The Lovat works closely with local businesses so that employees benefit from discounts

Apply by sending your resume and application letter to caroline@thelovat.com 

LATEST LOVAT OFFERS


  • The Brasserie

    As a resident, pre-book your table by 12noon the day prior to benefit from 15% discount on your meal

    Find Out More
  • Highland Dinner Bed & Breakfast Break

    Take a well earned 2 night break away to enjoy the fantastic Scottish Highlands, exploring Loch Ness and its surrounding beauty

    Get Deal
  • CHRISTMAS BREAK

    The Lovat is offering you the chance to have a stress free Christmas and New Year.

    Book Now
  • ECO TRAVELLER

    Leave your car at home and use your stamina by cycling or walking to the Lovat to benefit from a further reduction on any room rate.

    Book Now

Sign up to our newsletter